Refund Policy

Last updated: March 2026

1. Merchant of Record

All purchases made through the Service are processed by Lemon Squeezy LLC, which acts as the Merchant of Record for all transactions.

When you make a purchase, your payment is processed by Lemon Squeezy LLC on behalf of the Service. Your bank statement will show a charge from “Lemon Squeezy” or a similar descriptor.

Lemon Squeezy LLC is responsible for payment processing, tax collection, and refund handling in accordance with applicable law.

Lemon Squeezy LLC reserves the right to issue refunds within 60 days of purchase at its own discretion to prevent chargebacks. This does not limit your statutory rights under applicable consumer protection law.

2. Refund Window

We offer a 14-day refund window for all customers worldwide, regardless of jurisdiction. You are entitled to a full refund within 14 days of the transaction date. Nothing in this policy limits your statutory rights under applicable consumer protection law.

3. How to Request a Refund

You can request a refund by contacting us at:

• Email: help@dicitech.com — we will assist you with the refund process
• Or through Lemon Squeezy’s support channels: https://www.lemonsqueezy.com/buyer-terms

Please have the following information ready:

• Order number or email used for payment
• Date of purchase
• Reason for refund (optional)

Refunds are processed by Lemon Squeezy within 5–10 business days.

4. Subscription Cancellations

You may cancel your subscription at any time via Lemon Squeezy’s subscription management system or by contacting us at help@dicitech.com.

After cancellation, you will retain access to the Service until the end of the current paid billing period. Lemon Squeezy LLC handles all subscription billing on our behalf.

5. Lemon Squeezy Buyer Terms

All purchases are additionally subject to Lemon Squeezy’s Buyer Terms:

https://www.lemonsqueezy.com/buyer-terms

6. Contact